Refund and Returns Policy

Product Satisfaction Guarantee

Terms & Condition

If your order has a typo in the customization that we miss-typed, filled with wrong ink color, or product damage during delivery, we will provide 3-days product satisfaction guarantee.

Just contact our service-minded support assistant within 3 days of receiving your product by emailing rubberstamp-online@gmail.com or call 018-3715646, we will remake your rubber stamp, making it a risk-free purchase.

AE & COLOP Products Life-Time Warranty

All AE & Colop Stamp Products come with Lifetime Warranty (Except consumables or wrongly usage of stamp, defects or damage caused by re-inking our stamps with the inncorrect ink or with ink purchased from another company or if using our stamps on chemically treated paper ).

If you have Problem with the stamp, we shall repair your stamp free of charge, exclude delivery charges.